Sydney

12 Harris Street, Condell Park NSW 2200

Brisbane

101B Balham Rd, Archerfield QLD 4108

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Absolutely! We strive to ensure that the photos on our website are a true representation of the actual products. However, please note that slight variations in color may occur due to lighting conditions during photography or variations in computer monitor displays.

Where can I view my sales receipt?

Your sales receipt is sent to your email address as soon as your payment is processed. If you've created an account on our website, you can also view all your past receipts in the 'Order History' section after logging in. If you need further assistance, feel free to contact our support team.

How can I return an item?

We aim for complete satisfaction, but if you're not happy with your purchase, you can return it within 30 days for a refund or exchange. Please make sure the item is in its original condition and packaging. 

Will you restock items indicated as “out of stock?”

We frequently restock our popular products. If an item is marked as "out of stock," you can request an email notification when it becomes available again by clicking on the "Notify Me" button on the product page.

Do you offer free delivery?

Yes, we offer free delivery for all orders over $300. Please note that this service is limited to metro areas only. Alternatively, you can choose to pick up your order directly from our warehouse.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS